Total Satisfaction Guarantee

Spa Satisfaction Guarantee

If for any reason, within 30 days from the date of installation, you are not totally satisfied with your new Hot Spring Spas, we will exchange your Hot Spring Spa for the difference in purchase price between models. (Does not include special delivery, installation, and related cost such as electrical contracting, use of crane, etc)

Happy Where It Is Guarantee

Within a year of the original installation, Hot Spring Spas will be happy to relocate your Hot Spring Spa to any location on the property where the spa was originally delivered. Our regular delivery requirements apply.

Referral Rebate Guarantee

When you refer a friend, neighbor, relative, or coworker, and they purchase a spa from Hot Spring Spas, you will receive a $50 in store credit good towards the spa supplies or accessories of your choice. The buyer must mention your name at the time of purchase. There is no limit to the number of rebates you can earn by recommending Hot Spring Spas! Satisfied customers are the foundation of our business.

Energy Guarantee

Our Energy Smart Spas have been rigorously tested by the nation’s leading independent scientific and engineering firms to give you the confidence in owning the most efficient spa available. See our Guaranteed Operation Costs for Hot Spring Spas.

State Fair Best Price Guarantee During the Fair

For one full year following the purchase of your spa, Hot Spring Spas guarantees that you can’t purchase a Hot Spring Spa from Hot Spring Spas of Iowa and Minnesota at a better price than the price you paid. (Does not apply to demos.)

Certified Pre-owned Guarantee

Hot Spring Spas guarantees with a purchase of a Certified Pre-owned spa you’ll have one year NO depreciation back towards the purchase of a new Hot Spring Spa at regular price with your spa in working condition.

Just-Call-Us Warranty

For the full warranty period Hot Spring Spas of Iowa and Minnesota (not a third party) will perform all warranty work on your spa under the conditions set forth in the manufacturer’s warranty provided with your Hot Spring Spa.